My email is marked invalid, how do I update it?

You may be getting a message at the top of your course home screen saying your email is invalid. It is important to have a valid email address in our system so you can receive communication from the course, including your course completion email. 

If the system has marked your email invalid, follow the below steps to verify the email address in your profile.  

1. Log into your Engagement RX portal home page

2. Click on Account in the top right hand corner

3. From the dropdown menu select My Profile

4. The email address shows in the top row of the page under General Settings

5. Type in a new email address if the one showing is incorrect 

6. If the email is correct, email [email protected] to ask that this email be marked valid